Pricing | TravelFirst

How pricing works

Your total cost has two components: airfare and an agency fee. Both are disclosed in your written quote before any payment is collected. Nothing is charged until you provide written authorization. The two components are always shown as separate line items — never combined or embedded.

Component	Charged By	Disclosed In	Statement Descriptor
Airfare	Airline or accredited ticketing partner	Written quote	Airline or partner name
Agency Fee	TravelFirst LLC	Written quote	TRAVELFIRST

Airfare

Airfare includes the base fare, government taxes, airport fees, and carrier surcharges. It is charged by the airline or by our accredited ticketing partner — not by TravelFirst LLC. The charging party and expected statement descriptor are disclosed in your written quote before authorization.

Important

TravelFirst LLC does not charge airfare. Airfare is charged by the airline or accredited ticketing partner and will appear on your statement under that party's name — not TRAVELFIRST. The specific party is always disclosed in your written quote.

Agency Fee

TravelFirst charges a separate agency fee for the advisory and coordination work performed on your behalf. This fee is always a separate line item — never embedded in the airfare amount. It will appear on your statement as TRAVELFIRST.

What the agency fee covers:

Flight research and option identification
Written quote preparation
Booking coordination and ticketing facilitation
Advisor support during the booking process

What the agency fee is NOT:

A processing fee
A convenience fee
A carrier fee
An administrative fee
A service charge
A tax of any kind
Part of the airfare
Set by the airline

Payment Authorization

No payment is collected without written authorization. Before any charge is processed, you will receive a written authorization document that discloses the following:

Your name and contact information
The specific itinerary (routes, dates, cabin class)
The airfare amount and who charges it
The agency fee amount and that it is charged by TravelFirst LLC
The total amount you will be charged
The expected statement descriptor(s)
Your explicit agreement that the amounts cannot increase after authorization

After written authorization is provided, the authorized amounts cannot increase.

DOT 24-Hour Rule

DOT 24-Hour Cancellation Right

For eligible bookings made at least 7 days before the scheduled departure date, you may cancel within 24 hours of booking confirmation for a full refund of airfare and the TravelFirst agency fee. No cancellation penalty applies within this window. To exercise this right, contact TravelFirst immediately at support@travelfirst.us or +1 (888) 992-4455.

Refundability Summary

Scenario	Airfare	Agency Fee
Cancel within DOT 24-hour window (eligible booking)	Full refund	Full refund
Cancel after 24-hour window, before ticket issuance	Follows airline fare rules	Non-refundable
Cancel after ticket issuance	Follows airline fare rules	Non-refundable
Cancel directly with airline (not through TravelFirst)	Follows airline fare rules	Non-refundable
TravelFirst cannot complete the booking	Full refund of all amounts collected by TravelFirst LLC	Full refund

See Refund & Cancellation Policy and Agency Fee Policy for complete details.